Important: By using aec77.win, you agree to this Privacy Policy. Please read it carefully in full.
1 Introduction
Aec77 (referred to hereinafter as "we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the aec77.win website and mobile app.
This Privacy Policy has been written in plain English with our Bangladesh users in mind. We believe you should have full control over your personal data and the right to know how it is being used.
Aec77 follows international data protection standards and adheres to the core principles of GDPR. By using the aec77 platform, you are considered to have accepted the terms of this Privacy Policy.
2 What Information We Collect
Aec77 collects three types of information — data you provide directly, data collected automatically, and data received from third parties. A detailed breakdown of each category is provided below.
| Data Type | What Is Collected | Purpose |
|---|---|---|
| Personal Information | Name, date of birth, mobile number, email address | Account Verification |
| Financial Information | Payment methods, transaction history | Payment Processing |
| Location Data | IP address, country | Security & Compliance |
| Gaming Information | Betting history, game logs | Service Improvement |
| Device Information | Browser, OS, device ID | Technical Support |
- We collect information you voluntarily provide at the time of registration.
- A copy of your ID may be requested for KYC (Know Your Customer) verification.
- Logs and cookie data are collected automatically while you use the platform.
- Records of any conversations with customer support are kept on file.
3 How We Use Your Information
Aec77 uses your information only for legitimate, specified purposes. We never use your data for any other purpose without your consent. The primary use cases are outlined below.
- For account creation, management, and verification.
- For processing deposits, withdrawals, and other financial transactions.
- For preventing fraud, money laundering, and illegal activities.
- To personalize your gaming experience based on your preferences.
- To send you relevant promotions and bonus offers (with your consent).
- For resolving technical issues and improving platform services.
- For upholding Responsible Gaming policies and protecting minors.
- To meet legal and regulatory obligations.
Marketing Communications: You can unsubscribe from marketing emails or SMS at any time. This will not affect your core account services.
5 Cookies & Tracking Technologies
The aec77 website uses cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.
- Essential Cookies: Used for login sessions, security tokens, and core functionality — the platform cannot operate without these.
- Functional Cookies: To remember your language preference, game settings, and personal preferences.
- Analytics Cookies: For understanding user behavior and improving the platform.
- Marketing Cookies: To show you relevant promotions — you have the right to opt out at any time.
You can disable non-essential cookies at any time through your browser settings. Note that some platform features may be limited as a result.
6 Information Security Measures
Aec77 employs industry-leading technology to keep your data secure. Our security team monitors the platform 24/7 and flags any suspicious activity immediately.
- All data transfers are secured with 256-bit SSL/TLS encryption.
- Passwords are stored using bcrypt hashing — no one can view your password.
- Option to enable Two-Factor Authentication (2FA) for added security.
- Regular security audits and penetration testing are conducted.
- Financial data is stored on PCI-DSS compliant servers.
- Data backups are encrypted and stored across multiple secure locations.
In the event of a data breach: If a data breach occurs and your information may be affected, we will notify you within 72 hours.
7 Data Retention Period
Aec77 does not retain your data for longer than necessary. Separate retention periods are defined for different types of information.
- Account Information: 5 years after account closure (as required by legal obligations).
- Financial Transactions: 7 years after the last transaction (for tax and audit purposes).
- KYC Documents: 5 years after account closure.
- Gaming Logs: 1 year (for dispute resolution).
- Marketing Data: Deleted immediately upon withdrawal of consent.
- Cookie Data: 30 days to 2 years, depending on the type.
8 Your Privacy Rights
As an aec77 user, you have the following rights over your own data. Contact our support team to exercise any of these rights.
Right to Access Information
You can find out what information we hold about you and view it.
Right to Rectification
You have the right to request corrections to any inaccurate or incomplete information.
Right to Erasure
Where no legal obligation applies, you can request that your data be deleted.
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Data Portability
You can download your data in a machine-readable format.
Right to Withdraw Consent
You can opt out of marketing communications and optional processing at any time.
9 Protection of Minors
Aec77 strictly prohibits anyone under the age of 18 from accessing the platform. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete all associated data.
- Date of birth is verified at registration for age verification purposes.
- A national ID or passport may be requested in cases where identity is in question.
- Parents or guardians can contact us regarding a minor's account.
10 Third-Party Links & Services
The aec77 platform may have integrations with third-party game providers and services. These third parties have their own privacy policies, and aec77 is not responsible for their data collection practices. We only work with trusted, licensed partners.
- Game providers may retain gaming session data on their own servers.
- Payment gateway providers handle data in accordance with their own security standards.
- All partners are required to comply with aec77's data protection standards.
11 Privacy Policy Changes
Aec77 may update or amend this Privacy Policy at any time. For significant changes, you will be notified in advance by email or SMS. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
- The date of each change will be noted at the top of the page.
- 30 days' notice will be given for significant changes.
- Previous versions will be archived and available for your reference upon request.
12 Contact Us
If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please contact us. Our data protection team typically responds within 48 hours.
Email: [email protected]
Response Time: Within 48 hours (on business days)
Live Chat: 24/7 Support Available